Lost Internet Connection After Blue Screen of Death

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Asked By CuriousChipmunk87 On

I was working on a GPU-intensive 3D render when I switched the render engine and unexpectedly encountered a Blue Screen of Death (BSoD). I didn't see the stop code at the time because I was caught off guard by the new layout. Since the crash, my computer has lost its internet connectivity, both Ethernet and Wi-Fi, and I'm not sure how they could be related. My setup includes an MSI PRO B650-S WIFI motherboard and an NVIDIA RTX 5070 Ti GPU, with network adapters being the Realtek Gaming 2.5GbE Family Controller for Ethernet and the RZ616 Wi-Fi 6E 160 MHz for Wi-Fi. I've attempted various troubleshooting steps, such as resetting the CMOS, following the troubleshooting guide, and updating network drivers but nothing seems to work. Additionally, I've noticed file writing issues; saving projects in After Effects now takes significantly longer. Any ideas on what could be causing all this?

2 Answers

Answered By TechieTurtle99 On

To analyze the BSoD better, you need to gather your dump files. If you can boot into Windows or Safe Mode, check the C:WindowsMinidump folder for any dump files. If you find any, copy that folder to your desktop, zip it up, and upload it to a file-sharing site since Reddit has limitations on certain hosts. Getting multiple dump files would help pinpoint the issue better.

Answered By WittyWhale54 On

It definitely sounds frustrating! Have you attempted to completely uninstall your network adapters from the Device Manager and then let Windows automatically find them again? This might help reset any software conflicts causing the connectivity issues. It's worth a shot!

CuriousChipmunk87 -

Yeah, I just did that! Unfortunately, it didn't resolve the problem. Should I consider removing other hidden adapters as well?

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