Can a company have just one SRE, and what happens with on-call?
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MellowCedar42
Is it realistic for a company to have only one site reliability engineer? I'm considering an SRE role, but I'm concerned that being the sole person in that position could mean being responsible for on-call coverage every day. If there are multiple SREs, is on-call typically handled through a rotation? I'd also like to hear how many SREs other teams have and what their on-call schedules are like.
Answers
On-call doesnโt have to be limited to SREs. A rotation can include experienced developers or other engineers who understand the application, with the SRE acting as an escalation point. Teams with several people often rotate weekly or less frequently, but the schedule should be agreed on clearly rather than assumed.
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A single-person SRE team is common in smaller companies, but permanent 24/7 responsibility is a serious operational risk. Some solo SREs are technically always designated as the contact, yet rarely receive calls because the systems are stable. Before accepting the role, ask about incident frequency, expected response times, backup coverage, vacation arrangements, and whether youโll be expected to answer alerts outside working hours.
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Yes, a company can have only one SREโor even no dedicated SREs, with developers sharing infrastructure responsibilities. Having one SRE doesnโt automatically mean that person must be on call 24/7. The actual workload depends heavily on the product, reliability of the systems, alert quality, and how often incidents happen.
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Iโve seen both extremes: a solo engineer who was effectively on call all year but almost never got paged, and a larger team where people were contacted constantly. The number of SREs alone doesnโt determine quality of life. Strong automation, redundancy, monitoring, documentation, and a culture of fixing recurring alerts matter more. Make sure management is willing to invest in those things and provide real backup coverage.
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AmberSparrow6: The product matters a lot. Being on call for a quiet internal service is very different from supporting a customer-facing system that can page you repeatedly overnight.