Can I save a password-protected PDF without the password prompt?
I know the password for a PDF, but would rather not enter it each time I open the file. Is there a simple way to make an unencrypted…
Applications
Can I Get a Refund After Forgetting to Cancel a Free Trial?
I signed up for a 10-day free trial of Simply Sing and forgot to turn off auto-renewal. Apple has now charged me $100 for the annual subscription, even…
How can I securely view my laptop’s webcam from my phone while I’m away?
I'm a college student and I'm worried my roommate may be entering my room and taking small items. I'd like to leave my laptop running with its built-in…
Why Are My Linux Applications Crashing Randomly?
I've been dealing with persistent PC problems all weekend. My filesystems initially started switching to read-only, so I reinstalled the operating system and moved from CachyOS to Fedora.…
Apple ID password keeps being rejected on all my devices
For the past couple of weeks, our shared Apple ID has stopped working properly across two iPads and an iPhone. It first asked me to sign in to…
Why does Apple show an unknown error when I try to sign in with 2FA?
I created a new Apple Account and tried to sign in through Apple's website. Apple required me to set up two-factor authentication with a phone number, which seemed…
Why is Blender much slower on Linux Mint than on Windows with an RTX 4080?
I'm running Blender 5.1.2 and 5.2.2 from the official tar.gz packages on Linux Mint with X11 and Cinnamon. My system has a Ryzen 9 7900X3D, an RTX 4080,…
Can a Messenger message show as “Seen” even if the recipient says they never received it?
I sent someone a Facebook Messenger message, and the message is marked as "Seen" on my phone. However, the person insists they never received or saw it, and…
How can we share and collaborate on a private spreadsheet without relying on big cloud services?
I use Ubuntu on a ThinkPad as my daily computer and keep a monthly income-and-expense spreadsheet locally in ONLYOFFICE. At the moment, the file only exists on my…
Has anyone else been seeing recurring “Access Denied” errors in New Outlook?
We manage several Microsoft 365 environments, and over the past month users across different tenants have randomly reported that Outlook displays an "Access Denied" badge instead of their…
How long are live support chat queues taking this morning?
I'm trying to follow up on a security-related support case that was opened by the provider and later referred to another department. It's just after UK business hours,…
What Are My Chances of Getting a Refund for an Accidental Annual Subscription Charge?
I forgot to cancel a free trial, and it automatically renewed as an annual subscription. I requested a refund but the automated system denied it, so I've submitted…
What could be causing random application crashes and read-only filesystems?
My PC has been unreliable all weekend. Filesystems started switching to read-only, so I reinstalled the operating system, moving from CachyOS to Fedora. The problem continued until I…
How can I capture, copy, and annotate screenshots on a Mac?
I'm new to using a Mac mini after many years with Windows. On Windows, the Snipping Tool lets me select part of the screen, immediately copy the capture…
Apple denied my refund after a free trial charged me early—what options do I have?
I signed up for a seven-day free trial of an app, but I was charged the full subscription price on what appeared to be day six. The amount…
How can I privately share and collaborate on a household budget spreadsheet?
I use Ubuntu on a ThinkPad and currently keep my monthly income and expense spreadsheet only on my laptop, with a backup on an external drive. Eventually, I'd…
How can I safely view my laptop’s webcam remotely from my phone?
I'm a college student and I'm worried that my roommate may be entering my room and moving or taking small personal items. I'd like to leave my laptop…
Unrecognized Pending Charge Labeled as a YouTube Movie or Show
I have an unpaid transaction on my Apple Account listed under "Movies & Shows" and associated with YouTube. I checked the purchase and transaction histories for both YouTube…
Forgotten password for locked iPhone Notes—can the notes be recovered?
I have important information stored in locked Notes on my iPhone. My 18-year-old son helped me change the Notes password, but neither of us can remember the new…
What’s the Simplest Secure Remote Support Tool for Students’ Personal Devices?
I work for an education company and provide occasional technical help to students, such as installing Microsoft Office or formatting documents. Our previous support provider had a web…