I'm experiencing a frustrating issue with my computer where the display goes black, but I can still hear audio. When this happens, the GPU fans go to maximum speed, and I have to reset the PC to get it back up. This occurs whenever my RX 580 GPU exceeds 60 degrees Celsius for a few minutes or when I'm trying to record or stream. My build includes an i5-14400 processor, 16GB DDR4 RAM, and I'm using a 600W EVGA power supply. I believe I have good airflow and cooling, but the issue persists at 60 degrees Celsius. Any ideas on how to solve this?
3 Answers
It sounds like your system is going into thermal protection mode since the cooling seems inadequate. Have you checked to see if your firmware and GPU drivers are updated?
You might want to try a different cable for your monitor, or reseat your GPU. If you're comfortable with it, reapplying thermal paste to your heat sink could also help keep temperatures down.
Alright, I'll give that a shot, thanks!
This issue could be due to an AMD driver crash or a power delivery failure. You should try using DDU in safe mode to completely wipe your GPU drivers, then reinstall the latest stable drivers from AMD, not the optional ones. The fact that it consistently fails at 60°C suggests a potential driver or sensor bug. If that doesn't work, your RX 580 might be drawing more power than your PSU can handle during spikes, or the GPU itself could be failing. Consider testing by undervolting it with MSI Afterburner.
How do I undervolt it?
I updated the drivers just yesterday, actually.