Did I handle a scam call from AVG correctly?
Asked by
CuriousCat99
I received a call from someone claiming to be from AVG who tried to convince me to go to the website 'support.me' to enter my computer's passkey so they could log in remotely and help with a supposed issue. Thanks to videos I've seen about exposing scammers, I realized it was a scam, hung up, canceled my AVG subscriptions, and reported the incident to the police. Do you think I dealt with the situation properly?
Answers
A clean install of Windows is a great idea for a fresh start, especially after a scam attempt. Just make sure you’ve backed up any important files before you do it. And these days, Windows Defender is pretty solid; maybe consider switching to that instead of AVG.
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While it’s good you caught on before giving them access, falling for that initial call shows you should be cautious. The police probably won't take action unless there's a huge ongoing case, but it’s smart to report it. Definitely keep your guard up for future calls!
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Honestly, AVG has a bit of a reputation for being pushy. If it came pre-installed, it’s tricky to rely on it for support. It’s common for scams to target people using popular software, so stay careful. A lot of times, refusing to engage is the best move you can make.
CuriousCat99: Yeah, I figured it was just a typical scam. Thanks for the reassurance!
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AvoidScams99: Exactly! It’s lucky you didn’t give any personal info, but always best to double-check any unsolicited calls.