I recently changed my WiFi provider and got a new router at the end of 2025. Ever since then, my laptop has been having problems—specifically, it keeps freezing and throwing a Blue Screen of Death (BSOD) after connecting to the WiFi. I took it to a repair shop where they said there was a disk issue, and after replacing the disk, things seemed fine. However, today I turned my router off and back on, and when I connected my laptop, it froze and BSOD'd again multiple times before it finally worked. I'm wondering if this issue could be related to the new WiFi network, and if it is, how can I fix it?
4 Answers
It sounds like you might be dealing with bad RAM. When I brought my laptop to a shop, they also changed my disk, and I added 8GB of RAM afterward. It’s possible that the RAM could be causing these freezes and crashes, so it’s worth checking out. Running a memory test might help confirm this issue. Just a thought!
The issues you're experiencing could be coming from outdated drivers too. Have you updated all your laptop's drivers directly from the manufacturer's website? Avoid using any third-party driver update tools, as they can sometimes cause more trouble than they’re worth. It might not fix everything, but having the latest drivers can really help stabilize your system.
First, you should try gathering dump files from your system—these are crucial for diagnosing BSOD issues. If you can boot into Windows normally or use Safe Mode, check the C:WindowsMinidump directory for any dump files. If you find some, zip them up and share them using a file hosting service like catbox.moe or mediafire.com. The more dump files you have, the better the analysis can be. If you don’t find any dump files, consider following the guide on configuring your system to create Small Memory Dumps instead.
The symptoms do sound a bit vague, but getting those dump files could be key. The disk replacement might not be linked to the current problems—drivers could very well be the culprit. If you recently reinstalled the OS and it ran fine for a bit, there might be a faulty driver at play here. Keep that in mind!

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