I just got my new AirPods Pro 3 directly from Apple, and they've been a big upgrade from my regular AirPods. The Active Noise Cancellation (ANC) feature works great, but I'm noticing an annoying hissing sound when I switch to Transparency or Adaptive mode, mostly in my right ear, but also a little in my left. It's not the usual background noise like a distant fan that you'd expect; rather, it's a higher-frequency hiss that stands out in quiet settings, even when I'm playing low-volume music or podcasts. I've tried various troubleshooting steps, including resetting them, switching AirPods between my ears, and contacting Apple Support, who mentioned a bit of hiss can be expected, but it shouldn't be bothersome. I went to a reseller for testing, and they confirmed everything seems fine, but I'm still confused. If this hissing is a normal issue with Pro 3s, then I could deal with it, but if it indicates a defect, I'd want to get them exchanged. Has anyone else faced this problem? Did switching to a new pair fix it for you?
2 Answers
I've had similar issues with all my AirPods, too. It's frustrating! I think a certain level of background noise is expected, especially when switching modes, but if it's louder than what you'd consider acceptable, that's definitely a problem. I switched to Jabra earbuds because I got tired of the hissing, but it sounds like you may want to keep an eye out for a solution or see if exchanging them helps.
Yeah, hissing can be pretty common with these models. I had the same situation, but I exchanged mine, and the new pair was much better. It’s worth trying a different set, especially if it's bothering you at home. If you can hear it clearly during podcasts or music, that’s not cool. Don’t be afraid to ask for a replacement!
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