Having Trouble RDPing to AVD from a Mac Using Windows App
Asked by
SillySardine42
I'm in a bit of a bind here. I have the correct permissions to access AVD, and I'm able to connect just fine using a Windows computer, whether I'm at work or home. My sign-in attempts all show successful logs. I've made sure to remove myself from all conditional access policies and excluded MacOS from them as well. However, when I try to log into the Windows App on my Mac, it just keeps bouncing back to the sign-in screen. It's really frustrating! Has anyone else run into this issue, or do you have any suggestions for troubleshooting? Thanks!
Answers
I don't have much experience with MacOS, but I've encountered a similar issue in the past due to some software installed on the Mac. I can't remember exactly what it was, though.
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Have you tried accessing AVD via the web URL? Sometimes browser authentication issues can create a login loop, which sounds similar to what you're describing.
SillySardine42: Good point! Could Safari be the cause of the issue? It's my default browser.
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As an AVD admin who uses a Mac, I can say there's nothing special required to connect to AVD. Are you having trouble signing into the Windows app? Are you not seeing your resources at all?
SillySardine42: Yes, that's correct. It works fine everywhere else and I've even tried a brand new Mac to rule out any token issues.
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Check out this guide I found; it might help you with RDP on Mac: https://swjm.blog/the-complete-guide-to-rdp-with-security-keys-mac-93c62e754253
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SillySardine42: I appreciate the input! Since it's Jamf managed, maybe that could be causing the issue.