Having Trouble with Microsoft Account Setup on New PC

December 25, 2025 2 answers
Asked by TechSeeker92
I'm setting up my new PC, and during the Windows installation, it prompts me to enter my Microsoft account. I used my Gmail address, but then I end up on a screen asking for a passkey. The only choices I get are to use an iPhone, Android device, or a USB security key. When I try to scan the QR code with my phone, it shows a message that it can't connect. I don't even know what a USB security key is, and I don't own one. I've been stuck on this screen for around 45 minutes now! Is there a way to skip this step, use a regular password instead, or create a local account? I'd really appreciate any help here!

Answers

HelpfulHarry7
You can usually bypass the passkey option by selecting 'Sign-in options' and then choosing 'Use password instead.' If that doesnโ€™t show up, you might want to disconnect from Wi-Fi before you reach the account setup part. This way, Windows should give you the option to set up a local account. After you finish the setup, you can reconnect and add your Microsoft account whenever you're ready!

GadgetGuru88: But isn't that making it harder to set up if you have to disconnect? I thought Windows 11 doesn't allow local accounts during the initial setup?

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SkepticalSally43
I get what you're saying, but if this is a new setup, it's worth trying to navigate that screen carefully. Make sure you check the 'Sign-in options' because thatโ€™s how you can switch to a password. If youโ€™re really having issues with the passkey, just consider disconnecting from the internet, as that might help too.

CuriousCoder21: I think thatโ€™s correct! It's like they want everyone to use the online options more than anything else.

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