I'm having a tough time with my CyberPowerPC that has an AMD Ryzen 5 550 and an RX 6500 XT graphics card. Ever since I reinstalled Windows, the AMD Adrenalin driver keeps crashing my system, and I've tried a bunch of things to fix it, but nothing seems to be working. The monitor sometimes won't turn back on, and I struggle to get into safe mode. I've even tried booting up with just basic peripherals connected, but the issues persist. I've gone through Windows recovery, uninstalled updates, ran disk checks, updated the BIOS, and attempted multiple driver installations from both AMD and my motherboard manufacturer. Each time I try to install the Adrenalin software, the screen flickers, goes black, and then nothing happens. It's incredibly frustrating! I also bought a USB-C to HDMI adapter; could that assist in the installation at all? I'd love any suggestions or insights on what to do next!
2 Answers
Since your graphics card doesn't have a USB-C port, I assume you're planning to use the adapter on the motherboard's USB-C port. Just a heads up—there are two types of USB-C devices. Make sure you're using the right one that supports video output. However, given your symptoms, it could also indicate a potential card failure. Before anything else, try using the default driver that Windows installs through updates to see if that stabilizes things.
You might want to check the CyberPowerPC website to see if they have specific GPU drivers for your system model. Installing those could help resolve compatibility issues and might stop the crashes.
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