Help! My 3rd 2.4GHz Dongle Won't Connect in My USB Switch Hub
Asked by
GamerDude42
Hey everyone! I'm having trouble with my USB switch hub (UGREEN USB Switch 2PC with 1C3A 3.0 Ports). I recently set up three peripherals that use 2.4GHz dongles: a mouse, a keyboard, and a separate numpad. The problem is that the third dongle just won't register with the switch – it doesn't matter which device I swap around; only the first two connected dongles work. I even tried using an extension cable for one of the dongles to check if it was a proximity issue, but that didn't change anything. Has anyone else dealt with this kind of problem, or does anyone know how I can fix it? I appreciate any insights!
Answers
It sounds like your hub might not be getting enough power to handle all three devices simultaneously. Have you plugged in the optional USB-C power supply? That might help with the power distribution.
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GamerDude42: Thanks for the suggestion! I actually have connected the power supply, and the outlet I'm using supports [email protected]. I haven't tried a different power source or cable yet, though.
GadgetGeek81: Just a heads-up, I also tested one of the devices using a wired connection instead of the dongle, and that setup works fine. But I really want to avoid that as a long-term solution.