I'm having trouble with my Dell Latitude 5400 laptop. I used the Media Creation Tool to create a bootable USB for Windows 11, but when I go into the BIOS, it shows "UEFI AI Mass Storage" instead of the actual USB drive name. I double-checked the BIOS settings, and everything seems correct. Can anyone suggest how I can resolve this issue? I need to get this sorted out soon for a project I'm starting.
1 Answer
It sounds like your USB drive is being recognized, but just listed in a generic way. This can happen, especially with Dell systems. Check if it actually boots when you select it. If it doesn't, you might want to ensure:
1. The USB was formatted in GPT/UEFI mode (the Media Creation Tool typically does this, but it's worth redoing just to be safe).
2. In BIOS, check if Secure Boot is either disabled or set to "Windows UEFI mode"—sometimes it blocks newly created bootable drives.
3. Try different USB ports to see if that helps.
Thanks for the tips! I have already tried toggling Secure Boot and using different ports, but I'm still stuck. Here's a screenshot of what I see. Any other ideas?