Help! My HP laptop screen is black and stuck with a blue loading circle

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Asked By FrustratedGamer92 On

I'm dealing with a frustrating problem on my HP Envy laptop (model 17-ce1xxx). The screen is completely black and there's a blue loading circle that's just going in circles. I bought this laptop about a year ago and I'm running Windows 11 on it. I'm not sure what else to provide, but this issue is really stressing me out. I feel like I have no idea what I'm doing, especially since I have ADHD and it's hard to focus on troubleshooting. Anyone have any advice?

1 Answer

Answered By TechWhiz123 On

Before diving into any fixes, make sure you've backed up your important data. Sometimes, playing with the BIOS or disk settings can lead to data loss if something goes wrong. It's crucial to have your data safe before proceeding with changes. You might also want to check the FAQs for troubleshooting steps.

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