Help! My Logitech Mouse Isn’t Working After a Driver Mix-Up
Asked by
CuriousCat87
I accidentally installed the wrong driver for my Logitech M185 USB Bluetooth mouse, and now it doesn't show up at all. I tried to roll back the driver, but Windows 10 wouldn't let me. I also attempted to install a third-party driver, but that didn't work either. I've restarted my computer in hopes that Windows would automatically find the correct driver, but nothing has changed. I'm really stuck and would appreciate any help to get my mouse functioning again!
Answers
If you hold down the Shift key while restarting, you can bring up the Windows Startup Options, including Safe Mode and troubleshooting options. This might help you roll back to a previous state if you have that set up. Here's a Microsoft link for guidance on Safe Mode: [Microsoft Safe Mode Link](https://support.microsoft.com/en-us/windows/windows-startup-settings-1af6ec8c-4d4a-4b23-adb7-e76eef0b847f).
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You might want to try installing Logitech Options from their website. It’s usually the go-to software for Logitech receivers and may help your mouse connect.
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First, make sure to uninstall any mouse-related programs in the Add/Remove Programs section. Then, head over to Device Manager, enable 'show hidden devices', and delete anything related to the mouse or Bluetooth receiver. If prompted, select the option to remove driver files for each. After that, reboot your machine and check for Windows updates or install the correct driver.
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