I'm having a frustrating issue with Remote Desktop Protocol (RDP) on Windows 11. Users connecting to their existing sessions often get stuck at the welcome screen, and their desktop fails to load properly. The only solutions I've found are rebooting the desktop or logging off the session through the command line. Here are some details I've observed about the issue:
- It occurs with both Windows 11 versions 24H2 and 25H2.
- It doesn't happen with every RDP session.
- There were discussions about some updates causing this back in March, but I'm not sure if that's its root cause.
- I've tried several suggestions online, including Group Policy changes from a guide I came across, but nothing seems to work.
Is anyone else experiencing this problem? Any insights would be greatly appreciated!
4 Answers
This could be linked to Microsoft Store app downloads issues. If those servers are down, it might disrupt the RDP sessions, but I doubt that's the main cause since you've mentioned it’s been happening for months.
I had a similar issue after a Windows update. I managed to resolve it by disabling UDP for RDP sessions using the local group policy editor. This was on a Windows 11 machine that's domain-joined, just like yours.
Have you tried running a test from a domain-joined client versus a non-domain client? This could help narrow down the issue if you have that option available!
Depending on your logins, there could be an MS outage today. Have you checked for any ongoing service issues? That might also be relevant.
Thanks for the suggestion! Unfortunately, all our machines need to be domain-joined, so that test isn't feasible.