I recently had a bunch of mods for The Sims 4 installed on my Alienware M15 R4, but they caused the game to crash. After that, I deleted the game, but now my computer won't stay on for more than five seconds before showing a blue screen and shutting off. Does anyone know how I can fix this?
2 Answers
First off, we need to check if there are any crash logs from the blue screen errors. You can do this by accessing Windows normally or through Safe Mode. If you can get in, look for the folder at C:WindowsMinidump. If there are any dump files there, zip them up and upload them to a file sharing site like catbox.moe or mediafire.com. It’s best to have multiple files for analysis, so follow this guide to set your system to create small memory dumps if you only have one: [Guide Link]. Let me know what you find!
What’s the error code on the blue screen? That info can really help narrow down the issue.
Can I send you a screenshot of it?