Help! What should I do about the "PSP found PSP NVRAM exist but not healthy" message during BIOS update?
Asked by
TechieTurtle99
I'm currently updating the BIOS on my new Lenovo laptop, and I'm stuck at a message saying, "PSP found PSP NVRAM exist but not healthy, PSP requiring to clear PSP NVRAM. Press 'Y' to clear fTPM (type 0x04) and RPMV (type 0x54 region). If you have Bitlocker or encryption enabled, fTPM will NOT enable in the new CPU, the system will boot without a recovery key. Press 'N' to keep previous PSP NVRAM and continue system boot." I really need my laptop to work since I'm going on a trip tomorrow! I have a warranty if things go wrong. I couldn't find a clear answer online, and it's strange because the message is also off-center on the screen and some words are cut off. What should I do?
Answers
You should press 'N' to keep your existing PSP NVRAM for now. Afterward, check if Bitlocker is enabled in Windows. If it isn’t, you can safely press 'Y' the next time you see that message. Good luck!
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HelpfulHiker67: Thank you for confirming! By the way, what exactly is Bitlocker and how can I check if it's enabled?