Help! Windows 11 Update Caused My PC to Malfunction
Asked by
TechWizard123
I accidentally initiated a Windows 11 update that I didn't want, and when I woke up the next day, I saw a failure message. I turned off my PC, but when I turned it back on, it tried to cancel the update and just kept loading until I got a blue screen with a 'System Service Exception ntfs.sys' error. I tried booting into safe mode, but that didn't work. Eventually, I found that pressing the Windows 10 button on that blue screen allowed my PC to boot up. I got a message about something, but I managed to run a DISM command and got rid of the error. However, today, my computer started looping on and off for a while, and now it just shows a black screen after booting. I've checked the RAM, but I'm really at my wit's end and exhausted from dealing with this issue. I did get back in via the blue screen option by choosing Windows 10, but I'm terrified that if I shut down my PC, it could happen all over again.
Answers
First off, I totally get your frustration; dealing with updates can be a real pain. It sounds like the update messed with your system settings. I'd recommend checking your BIOS settings and ensuring everything looks good. It’s also wise to back up your important files just in case things get worse. And for future updates, consider using the 'Pause Updates' option in Windows settings so you can avoid unwanted changes.
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