Hey everyone! I recently moved into a new place where the WiFi requires a login, which should pop up once I'm connected. I managed to connect my phone just fine, but I'm having trouble with my laptop—no login page or "action required" prompt appears. I asked my landlord, but he didn't provide much help, so I turned to my roommate. He suggested that I try manually entering the login page address, but since it's a pop-up, I can't find the exact URL, and it doesn't show up in my browser history. My laptop is crucial for my work and hobbies, plus relying on my phone as a hotspot isn't practical long-term. Has anyone else encountered this problem or have any suggestions before I consider asking the landlord for the WiFi provider's contact details?
2 Answers
Sometimes, if the login page doesn’t show, it can help to disable your VPN or any proxy settings on your laptop, as those can interfere with captive portals. After that, connect to the WiFi again and see if it prompts the login page for you.
It might help to figure out if the login issue relates to your internet service provider or just the router setup. If you can access the login page from your phone, try taking a screenshot of it. That way, you might get a clue about the URL to use on your laptop.
Good idea! Screenshots can really make things clearer. Once you have that, you can try opening it on your laptop's browser directly.
Thanks for the tip! I’ll give that a try and see if it works.