How can I fix the "Connected, no Internet, secure" issue?

March 17, 2026 1 answer
Asked by CuriousPineapple27
I've been struggling with a "Connected, no Internet, secure" message for over a week now, and my exam is coming up next week. I can't access my cloud storage! I've tried various troubleshooting methods, including resetting my settings and changing my IP assignment and DNS from manual to automatic, but nothing seems to work. I'm really at my wit's end!

Answers

TechWhiz24
First, can you specify whether you're using Wi-Fi or an Ethernet connection? If this was working fine before, it might be an issue with your DHCP settings. Ensure you have the latest drivers installed for your network adapter. You can check your adapter settings by going to network adapter settings (just press Windows + R, type `ncpa.cpl`, and hit enter). Try disabling and then re-enabling the adapter youโ€™re using to connect to the internet. Also, make sure both IPv4 and IPv6 settings are set to automatically obtain an IP address and DNS. Once thatโ€™s done, open Command Prompt and type `ipconfig /all`, and let us know what the output is. That can give us more clues!

SandySteps42: I appreciate the detailed steps! I havenโ€™t changed my settings much, but I did switch to manual IP for a bit, and now itโ€™s stuck. I'll check back in after trying your tips!

Reply to this answer

Add your answer

Answers are reviewed before publication.

Related Discussions