How can I fix Windows Server 2019 update error 0x80073701?

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Asked By MellowCedar42 On

I have a Windows Server 2019 installation that has not received updates since 2021. Windows Update now fails whenever it tries to install the September 2026 cumulative update, returning error 0x80073701. I have already run DISM /Online /Cleanup-Image /StartComponentCleanup and rebooted, but the problem remains. The CBS.log reports ERROR_SXS_ASSEMBLY_MISSING while trying to resolve packages, including KB5003646 and a servicing stack update. What should I check or repair so the server can begin installing updates again?

3 Answers

Answered By NimbleOrchid6 On

The log excerpt is useful: 0x80073701 is ERROR_SXS_ASSEMBLY_MISSING, and the failure occurs while CBS is resolving an assembly. Check CBS.log and DISM.log around the first failure, not only the final error. Also confirm that the server is actually Windows Server 2019 build 17763, that there is enough free space, and that no interrupted servicing operation is pending. If repair with matching media and manual servicing-stack updates still fails, an in-place repair upgrade using current Server 2019 media may be safer than deleting component-store files.

Answered By QuietHarbor8 On

The CBS entries indicate that a required side-by-side assembly is missing, rather than a simple Windows Update cache problem. Since the server has been behind since 2021, first review the full CBS.log and DISM.log, then run DISM /Online /Cleanup-Image /RestoreHealth. If DISM cannot find the repair files, provide matching Windows Server 2019 installation media as a /Source and use /LimitAccess. After the component store is repaired, reboot and retry Windows Update.

Answered By CopperLynx27 On

Install the latest applicable servicing stack update, or the required servicing stack updates in sequence, before attempting the current cumulative update. A server that has missed several years of servicing-stack changes may not be able to process the newest rollup directly. Download the packages manually from the Microsoft Update Catalog, verify that they match the server edition, architecture, and build, install them one at a time, reboot when requested, and then try the cumulative update again.

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