I'm having trouble with my iPad 8 that got stuck on the Apple logo. I tried to use my Windows computer to recover it, but I received an error message saying, "The software for the iPad 'iPad' was corrupted during download." What steps can I take to resolve this issue?
2 Answers
It sounds like you might need to clear the corrupted update first. If you're seeing that error on your computer, you can try removing the update file and then let it redownload the software. This could help fix the problem. Have you checked to see if there's any option to manage downloads in iTunes or Finder?
If you're only given the option to Restore or Update and can't remove the update, I recommend choosing Restore. It’ll erase everything on the iPad but might get rid of the corrupted software issue. Just make sure you have a backup if you can!
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