I need some serious help from tech experts! I accidentally downloaded a virus while trying to get an auto clicker, and now my computer is really messed up. It's stuck on my screen, and I can't open anything at all. I've looked everywhere for solutions, but all the advice I find involves using the Task Manager or deleting files, which I can't do since everything is frozen. Can someone please guide me on how to get rid of this virus?
3 Answers
Can you share more details about what's happening? A screenshot would be super helpful for figuring out what kind of virus you're dealing with.
You might want to reinstall Windows using a USB stick. It's a bit extreme, but sometimes that's the best way to wipe everything clean. After that, make sure to change your passwords and enable two-factor authentication for your accounts. It's also a good idea to log out of any sessions you have open elsewhere just to be safe.
If you can manage to access Task Manager, look for suspicious apps in both the Apps and Processes tabs. Right-click and open the file location, then try to end the process tree to stop it. If you can't delete the file right away, check the startup processes in Task Manager and deselect it there. Just make a note of where you found the file, restart your computer, and then you should be able to delete it.
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