I'm part of a startup with a few hundred users, and we're working on optimizing our activation funnel. Currently, I'm manually watching session replays using tools like Hotjar and PostHog, but it's really time-consuming and I'm struggling to figure out what actually matters in these sessions. I'm finding it overwhelming, especially when I'm trying to filter sessions for things like rage clicks and inactivity. I've tried several tools, including Hotjar, PostHog, Prism Replay, and FullStory. I'm looking for real-world tools or methods you've used to identify friction in onboarding processes and improve user activation. Any suggestions?
1 Answer
Funnel analysis is super important for spotting onboarding issues. Keeping track of how far users get in the process and identifying where they drop off can provide a lot of insights. Logging user events is a great way to gain visibility into what's going on.
What tools do you use?