A few months ago, my Samsung S23 took a serious fall, leaving the screen completely shattered. I can't interact with the phone in any way, but it still powers on and charges, so I believe the internals are okay. I've already bought a new Samsung S23, but I really need to retrieve some pictures and documents from the broken phone's storage. I purchased a USB-C hub to connect the phone to a monitor, mouse, and keyboard, but so far, I've only had success with my new phone. When I connect the old one, I can't get any display, and the keyboard doesn't respond either. My new phone prompted me to unlock it to connect to the external monitor, and I was able to get the keyboard and mouse working after changing some USB settings. Unfortunately, I can't access these settings on my broken phone due to the lack of screen and touch functionality. I'm hoping someone can suggest a way to unlock my old phone's display so I can retrieve my data. Any creative solutions would be greatly appreciated!
2 Answers
It sounds like a tough situation. Unfortunately, if USB debugging or any relevant settings weren’t enabled before the screen broke, your options are really limited. The only surefire way to access your data would be to replace the screen, which I know isn't ideal. There are professionals who specialize in data recovery, but it might cost you. Just something to keep in mind!
Yeah, from what I’ve heard, a new screen is pretty much the only option since most Android devices require you to adjust settings to use a USB hub properly. It's a bummer but might be worth considering. Better get your data back sooner rather than later!
Yeah, I was afraid of that. Replacing the screen is probably going to be the best route to go.