How do I troubleshoot random BSODs on Windows 11?
Asked by
CuriousCat123
I've been experiencing some frustrating random blue screen of death (BSOD) crashes on my Windows 11 PC, particularly while I'm gaming. For a while, everything runs smoothly, then suddenly my PC starts lagging, sometimes freezing entirely, before it crashes with a 'WORKER_INVALID 0xE4' error. I've tried running MalwareBytes to check for malware, but it didn't help. I'm not sure what else to do here.
Answers
To get a better grasp on what might be happening with your BSODs, you should check for dump files. These files record crash logs and can provide insights into the issue. If you can access Windows normally or start in Safe Mode, check the C:WindowsMinidump directory for any dump files. If you find some, zip them and upload them to a file-sharing site like catbox.moe or mediafire.com. Having multiple dump files is ideal for diagnosis, so if you have only one, still upload it and consider following a guide to adjust your dump settings to Small Memory Dump for future errors.
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FileFinder99: I found a March 29 dump file here: https://www.mediafire.com/file/jpk74gcsdo2phko/032926-11500-01.dmp/file. Hopefully, this helps get to the bottom of the issue!