I'm an IT Support professional nearing retirement, and I have a customer who wants to add OneDrive to their existing Microsoft Exchange Plan 1 account, which they mainly use for email. They need this so that their clients can share files with them. However, I'm not very confident with Microsoft IT support and find their systems a bit tricky to navigate. Can I simply log into their Microsoft account, purchase a Microsoft 365 Business Standard (excluding Teams) license, and switch them over from Exchange Plan 1? I want to make sure their current email service remains uninterrupted during this process. Any advice would be appreciated!
1 Answer
You might want to consider using AI tools to simplify your tasks. Just for instance, you could run your question through ChatGPT for quick guidance. Everyone in my team is using it constantly. It’s a game changer!

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