Hey everyone! I'm running into issues with the Windows 11 24H2 update (KB5063878) failing on multiple clients through SCCM and showing the error code 0x80240069. Initially, I suspected it was a problem with WSUS or SCCM, but I found that my Windows 10 clients and Windows Server 2022 have installed their August updates just fine. However, the Windows 11 clients are stuck with 'failed' status for both KB5063878 and KB890830 in the Software Center. Checking the WindowsUpdate log reveals that the update service unexpectedly stopped, and I'm seeing some application fault logs related to svchost.exe and ntdll.dll. Just yesterday, I was successfully installing the July updates on those clients, but now it seems everyone on 24H2 is experiencing the same issue. Any suggestions?
2 Answers
Ugh, Microsoft really dropped the ball again. I'm not willing to try those workarounds mentioned earlier; I'm just going to wait to see if they can fix this. Have you checked out this post for more info? [link]
I'm facing the same problem with my clients. It looks like many others are having issues with SCCM/WSUS as well, based on other discussions. I found a workaround that might help: if you add the following registry keys to the problematic client and then reboot, the patch seems to install properly afterward. Although I’m hesitant to push this out company-wide, it worked in my tests:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\FeatureManagement\Overrides\8\3000950414" /v EnabledState /t REG_DWORD /d 1 /f
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\FeatureManagement\Overrides\8\3000950414" /v EnabledStateOptions /t REG_DWORD /d 0 /f
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\FeatureManagement\Overrides\8\3000950414" /v Variant /t REG_DWORD /d 0 /f
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\FeatureManagement\Overrides\8\3000950414" /v VariantPayload /t REG_DWORD /d 0 /f
Thanks for sharing the workaround! I remember seeing similar registry changes back in April, and I thought they had it fixed by now. Quick question: I checked my registry and found the 'Overrides' path, but I don't see the '8' hive anywhere. Is it common to add this manually?
I agree, applying changes like that company-wide is a bit risky. I think waiting for an official fix would be the safer bet.
Totally with you on this. I’d rather hang tight until the update gets fixed or, hopefully, corrected in the September cumulative update.