I've recently started a new job where I'm working with a large LTO 8 backup system using Spectrum Protect. The company that was previously handling our tape support has stopped operating, and I'm struggling to find a replacement. I'm wondering if anyone can recommend a company that provides support for tape backup systems.
3 Answers
In what capacity do you need help? Are you looking for management, off-site storage, or backup planning? Knowing what you specifically need will help narrow down your options. Also, where are you located? That may influence which companies would be the best fit for you.
It sounds like you're looking for a Managed Service Provider. Make sure to ask them if they have staff who are experienced with tape systems. Just a heads up, since it’s a backup system, it’s also a good idea to invest some time in learning how it all works yourself.
It's been a while since I dealt with tape libraries, but when I did, we worked with Iron Mountain. They used to provide solid support for tape systems if that helps!
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