I've been having an issue with my ASUS TUF Gaming A15 laptop where it shuts down randomly without warning. Sometimes it happens 15 minutes after I start it, while other times it shuts down immediately after the ASUS logo disappears. There are moments when the logo doesn't show at all, and I have to access the BIOS to boot it up. Interestingly, this doesn't happen when I'm in troubleshooting mode. I've tried several fixes, including switching to Standard GPU mode, letting Startup Repair run, doing a quick machine recovery, running a memory diagnostic, executing 'sfc /scannow' in the command prompt, and checking my C drive with 'dskchk'. Unfortunately, I couldn't even reset the PC as a last resort. I found a message in the Event Viewer about "Kernel Power 41", which sounds related to my issue. I need some guidance on how to resolve this since my laptop has served me well since 2023, and I can't afford to replace it since there's no warranty.
1 Answer
"Kernel Power 41" is more of a description than an actual problem indicator, unfortunately. There are many possible causes for your issue, which might be software-related (reinstalling Windows from a USB drive can be more effective than a reset) or hardware-related (like your CPU, GPU, power delivery issues, or even something simple like a stuck power button). You might want to take a closer look at these areas for clues.
If there's a software aspect to this since it only happens outside of troubleshooting mode, a clean Windows install might help. You could search for instructions on how to create a bootable USB with Windows. Meanwhile, good luck with that chkdsk on your D drive!