I'm facing a really frustrating problem with my iPhone! I bought the iPhone 15, and out of nowhere, all the Apple apps like Messages, Settings, and FaceTime just go black. I can't receive calls or messages, and my cellular connection goes completely dark. When I try to restart it, it gets stuck on the black and white Apple logo for hours. After taking it to T-Mobile, they replaced it with a refurbished iPhone 15, but a few weeks later, the same issue happened again. It's completely frozen and unusable. I decided to get a brand new iPhone 17, but surprise – the exact same problem occurred again! I've been to both Apple and T-Mobile, but no one seems to have an explanation or a solution for me. What is going on?
1 Answer
Have you tried erasing your iPhone and setting it up as new instead of restoring from backup? Sometimes, the backup can carry over issues that cause problems. It's worth a try!
I haven't thought about that! T-Mobile just restores from a backup every time. If I set it up as new, will I lose all my contacts and pictures?