I've really messed up with my laptop. I hadn't updated my Windows in quite some time because I hadn't used it much. When I finally tried to update, it kept getting stuck at 21%, then restarting over and over again. After three attempts, I panicked and had to shut it down with the power button. When I turned it back on, I ended up with a black screen and just a cursor, unable to see the login screen. After a few more restarts, I managed to get into Windows, but now the screen keeps refreshing non-stop, making it impossible for me to do anything. I did find a way to run the command prompt as an administrator and I ran 'sfc /scannow'. Is there any other solution to fix this?
3 Answers
Sounds like a real headache! When you mentioned it keeps refreshing, do you mean that the desktop is just flickering like when you hit refresh? If that's the case, after running the system file checker, you might also want to run another command: DISM /Online /Cleanup-Image /RestoreHealth. That sometimes helps fix issues that sfc can't resolve. Oh, and don’t forget to restart your laptop afterward!
Try stopping and restarting the Windows Update Services from the Services app. Sometimes that can clear up refresh issues related to updates. If the sfc scan doesn’t fix it, this could be your next best option!
Thanks! I'll definitely try that next.
Could you provide a screenshot or maybe a video of what’s happening? Sometimes it’s easier to diagnose issues when we see what’s going on. Just trying to get a better idea of your situation!
I'll try to get a screenshot, but nothing seems to be working right now.
Okay, thanks for the tip! I'll give that a shot and see if it works.