After restarting my PC, it's just sitting at the PowerSpec loading screen. Is it okay to hold down the power button to turn it off? This is the first time I'm encountering this issue, and I bought the PC on February 20, 2026.
1 Answer
Yeah, it's generally safe to hold down the power button for a few seconds to force a shutdown. Sometimes the cache doesn't load correctly, and it just gets stuck. This might help clear any temporary glitches and get things moving again.

Okay, I did that and now it ran a disk check. Unfortunately, it says my device ran into a problem and couldn't be repaired. What now?