New HP OmniBook Keeps Showing a Blue Loading Cursor—How Can I Fix It?
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MellowPine47
I bought an HP OmniBook only three days ago, and the cursor keeps showing a flickering blue loading circle even though nothing appears to be happening. The only temporary fix so far has been performing a factory reset. I checked Task Manager, but nothing unusual seems to be running or stuck. Has anyone experienced this, and is there a reliable way to fix it?
Answers
Start by checking for driver and system updates through HP Support Assistant, since a new laptop may have outdated or incorrectly installed drivers.
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Since the computer is brand new and the problem returns after a reset, it may be a hardware or factory-installation fault. Contact HP support or the retailer while it’s still covered by the return or warranty period.
MellowPine47: I was hoping to avoid sending it back, but contacting HP may be my only option now.
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You can try opening Device Manager, uninstalling the device or driver related to the cursor or touchpad, and restarting the laptop. Windows should reinstall the driver automatically on boot.
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MellowPine47: I tried updating everything through HP Support Assistant, but unfortunately it didn’t make any difference.