Norton blocked a legitimate website as a threat—should I be worried?

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Asked By SunnyMango42 On

I had a crochet tutorial website called cookiebox dot store saved in Chrome, but Norton blocked it twice and labeled it as a threat. The site seems legitimate, so I'm anxious about whether my laptop could have been infected. Nothing appeared in my downloads or browser extensions, and I deleted my recent browsing history and cookies before running a scan. If Norton aborted the connection, is my computer probably safe?

3 Answers

Answered By BlueOak_17 On

Windows Security is built into Windows and is generally sufficient for most people. Norton can take over antivirus protection, which is why Defender may show that no action is needed. If you decide to remove Norton, restart the computer and confirm that Windows Security real-time protection and regular scans are enabled afterward.

Answered By QuietRiver88 On

A security program can sometimes flag a legitimate site because of a suspicious advertisement, embedded script, certificate issue, or a false positive. If Norton blocked the page before anything downloaded or ran, infection is unlikely. Check the exact detection name and consider reporting the site to Norton if you believe it was flagged incorrectly.

SunnyMango42 -

That’s reassuring. I mainly wanted to confirm that the blocked connection itself wouldn’t normally infect the computer.

Answered By CedarFox61 On

Run a full scan rather than only a quick scan, keep Windows and Chrome updated, and avoid revisiting the site until you understand the detection. Since there were no downloads or unfamiliar extensions and the connection was blocked, the signs point more toward a blocked or false-positive warning than an actual infection.

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