My PC has a Ryzen 5 5600X, RTX 3060, and 16GB of DDR4-3600 RAM in two 8GB modules. When I'm playing Rainbow Six Siege, the system sometimes freezes and blue screens, forcing me to restart it using the power button. It may crash again immediately after rebooting or when I load into another match. The error sometimes mentions a kernel-mode trap. I've already tried increasing the page file, and there seems to be enough free drive space. I can't currently afford replacement RAM, so what troubleshooting steps should I try to determine whether the memory or something else is causing the crashes?
3 Answers
Since it happens during a demanding game, also check temperatures and update or clean-install the graphics and chipset drivers. Run the game with stock BIOS settings, verify its files, and test another demanding application. If it still crashes with XMP disabled, test the RAM modules individually and consider checking the motherboard’s memory slots.
Check the Windows minidump files in C:WindowsMinidump. Those crash logs can often identify whether the problem is a driver, memory-related fault, or another component. If the folder is empty, configure Windows to create small memory dumps and inspect several crashes rather than relying only on the general blue-screen message.
A failing memory module is one possibility, but a memory test not reporting an error doesn’t completely rule it out. Test each RAM stick separately, and try each one in the motherboard’s recommended slot. Also disable the RAM’s XMP/DOCP profile so it runs at the default speed instead of 3600MHz. If the crashes stop, the overclocked memory settings may be unstable.
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