PC No Longer Detects Both Monitors After a Sudden Shutdown
Asked by
MellowPine42
I bought a Xeneon Edge about a month ago and it worked perfectly alongside my Samsung G8 until my PC suddenly powered off. Since then, Windows is identifying my main monitor as the Xeneon Edge, and I can only use one display at a time instead of both. The PC is about three months old and uses a Radeon 9070 XT with a Ryzen 7 7700X. Both monitors are currently connected through DisplayPort, and I also have HDMI and USB-C available. Could this be a monitor, cable, port, driver, or PC issue?
Answers
Start by checking Windows display and monitor drivers. Open Device Manager, expand Monitors, right-click each display, and choose Update driver or check its Properties. Then open Display Settings and use Detect to see whether both screens appear; make sure the correct monitor is selected as the main display. Since both are using DisplayPort, also try swapping cables or ports, and test one monitor over HDMI if possible.
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MellowPine42: I’ll try that when I’m home. I currently have both monitors connected through DisplayPort, but I also have one HDMI port and a USB-C connection available.