Print Screen key no longer opens screen snipping after Windows update

August 23, 2026 3 answers
Asked by MellowPine47
The Print Screen key used to dim the display and let me select an area for a screenshot, but it suddenly stopped doing anything. I left my PC unused for about two weeks, and when I turned it back on, Windows had installed a recent update. The setting to use Print Screen for screen capture appears to be enabled. Windows+Print Screen still captures the entire screen, but Windows+Shift+S does nothing. Could the update have affected the snipping shortcut, and how can I restore the old behavior?

Answers

QuietFalcon62
Windows+Print Screen only saves a full-screen image, so it wonโ€™t open the selection tool. Since the Print Screen capture setting is enabled but neither it nor Windows+Shift+S opens the overlay, try repairing or resetting the Snipping Tool app in Windowsโ€™ installed-app settings, then restart the PC. A recent update may have left the capture app or its shortcut in a broken state.
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LunaBrick29
Check the Windows setting under Settings > Bluetooth & devices > Keyboard. The option is called โ€œUse the Print Screen key to open screen capture.โ€ Turn it off, restart, and turn it back on if necessary. An update may have changed or reset how the shortcut behaves.

MellowPine47: I checked that setting, and itโ€™s already enabled.

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CopperNoodle8
First, restart the computer and try the shortcut again. Itโ€™s also worth testing with another keyboard in case the key itself is failing. Windows+Shift+S should normally open the area-selection snipping overlay, so if that shortcut also does nothing, the issue may be with the capture tool rather than just the Print Screen key.

MellowPine47: Windows+Shift+S doesnโ€™t work eitherโ€”it does nothing.

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