I bought an open-box iPad from Best Buy for school to save some money. I inspected it before purchasing, and there were no visible scratches or other damage. It included a screen protector, but no charger. When I first tried charging it, the battery was at 3% and the iPad did not charge with any of three different cables. After restarting it, charging began normally, but now I'm seeing a "liquid detected" warning and can't charge it again. Should I return or exchange it while I still can, or could this just be a minor software or cable issue? I'm mainly worried that keeping it will lead to more serious problems later.
3 Answers
I’d return or exchange it as soon as possible. A liquid-detection warning can indicate moisture or corrosion in the charging port, and unreliable charging is a serious problem for a device you need for school. Since you have a return option, there’s little benefit to taking the risk.
This isn’t something I’d dismiss as a minor glitch. If the iPad can’t consistently charge, it could eventually become unusable, and liquid-related damage may not be covered by the warranty. Return it and have the store inspect or replace it.
The missing charger isn’t necessarily suspicious by itself, but the charging failure followed by a liquid warning is enough reason to use the return period. Don’t keep trying different cables or force the connector while the warning is showing; exchange it for one that charges normally.
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