My laptop connects to my home Wi‑Fi, but services such as Spotify, Roblox, and several websites either fail to load or work inconsistently. Other devices on the same network work normally, and the affected services work when I connect the laptop to my phone's hotspot. The connection has since become unstable, repeatedly disconnecting and reconnecting. Restarting the gateway and router did not fix it, and restarting the router seemed to make the laptop's problem worse. Could this be caused by DNS, a VPN, parental controls, or a Wi‑Fi driver issue?
1 Answer
Since the connection is now dropping and reconnecting, forget the saved home network on the laptop and connect to it again. Check whether the router has separate 2.4 GHz and 5 GHz networks, and test both if available. If the laptop still disconnects while other devices remain stable, reinstalling or rolling back the wireless adapter driver could be worth trying after checking the router and filtering settings.
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