How can I reach a human about an unexpected RDS charge and request a refund?
I was unexpectedly charged $148.80 USD for RDS Extended Support after a change to my database setup. I'm on the standard support plan, and the automated support assistant…
AWS customer service
How can I get a response to an AWS support ticket?
My AWS support case has been sitting without a response for about two weeks. We're a startup, and it's becoming difficult to justify staying with AWS when we…