Is AWS Basic Support Still Leaving Control Tower Issues Unanswered?
I opened a support case 11 days ago about a problem with AWS Control Tower, but it is still unassigned. Previous cases were usually answered within three or…
basic support
How can I get a response to an AWS support ticket?
My AWS support case has been sitting without a response for about two weeks. We're a startup, and it's becoming difficult to justify staying with AWS when we…
What are the typical response times for AWS Basic Support?
I've submitted a service quota request and it's been three days without any assignments or updates. I've never interacted with AWS Support before for technical issues, so I'm…
AWS Account Suspended for Over 25 Hours—Need Help!
Hey everyone, I'm really in a tough spot here. My AWS account has been suspended for more than 25 hours now, and I'm at a loss for what…