What’s the best wireless backup for an office: Starlink or cellular?
Our primary connection consists of two 10 Gbps fiber circuits, but both were recently cut and the office lost internet for roughly four hours. That was unusual, but…
Business continuity
How should I securely hand over client credentials if I’m unavailable?
I provide occasional web development and general technical services for clients, often building their websites and managing the associated services while they stay out of the day-to-day work.…
How should I handle client credentials if I’m suddenly unavailable?
I provide occasional web development and general technical services for clients. I usually build their sites and configure services from scratch, while they stay out of the day-to-day…
AWS Suspended Our Business Account for a “Related Account” Link—How Can We Escalate?
Our AWS account was suddenly suspended after more than two years of normal use. The notice says the account was closed because AWS believes it is related to…
What are the best alternatives to Datto for backup and disaster recovery?
I'm about to wrap up my time with Datto BCDR and I'm looking for some recommendations on backup tools. Specifically, I'm interested in solutions that can provide both…
Is there a comprehensive list of IT failures and their causes?
I'm looking to create a solid plan for my small company to protect against various IT failures. I want to know if there are any documents or books…