How should IT handle repeated out-of-office requests for employees?
I support a client with roughly 1,000 users, and department heads regularly submit tickets asking IT to set automatic out-of-office replies for employees who forgot to do it…
Exchange Online
How should IT handle repeated out-of-office requests for employees?
I support a client with roughly 1,000 users, and department heads regularly submit tickets asking IT to configure out-of-office replies for employees who forgot to do it themselves.…
Why can’t I create a new Microsoft app password anymore?
I'm setting up a new administrator for a client's church management and mailing application. The application sends email through SMTP but does not support OAuth, so it requires…
Synology Active Backup Still Fails on Microsoft 365 Archive Mailboxes Despite EWS Being Enabled
Has anyone run into this issue after applying Microsoft's recommended EWS configuration for Synology Active Backup for Microsoft 365? EWS is enabled at the tenant and mailbox levels,…
Can Two Microsoft 365 Tenants Share Mail Flow During a Partial Migration?
Our company is merging with another organization, but only some users are moving to a new Microsoft 365 tenant. Half of the mailboxes will remain in the old…
Synology Active Backup still gets 403 errors when backing up Microsoft 365 archive mailboxes
Has anyone fixed the Microsoft 365 EWS policy settings from Synology's troubleshooting guidance but still been unable to back up archive mailboxes with Active Backup for Microsoft 365?…
Why Is Exchange Still Sending Approval Requests After I Removed That Action?
I'm trying to clean up a large group of spam messages from various senders that share similar wording, but I only want the rule to apply to messages…
Why Is My Exchange Mail Rule Still Sending Approval Requests?
I created a Microsoft 365 Exchange rule to permanently delete messages addressed to specific people when they contain one of several distinctive spam phrases. The rule is configured…
Will an Exchange Online mail flow rule block existing mailbox forwarding?
I configured an Exchange Online mail flow rule to prevent automatic forwarding outside the organization, but some users already enabled forwarding directly in their mailbox settings. Will the…
Are Microsoft 365 admin and SharePoint pages unusually slow in East US?
Is anyone else seeing problems with Microsoft 365 services today? I'm in the East US region and can barely log in to the Exchange admin center, SharePoint, and…
Is Microsoft 365 running slowly or failing to load in East US?
Is anyone else seeing problems with Microsoft 365 admin services in the East US region? I'm having trouble signing in to the Exchange admin center and SharePoint, with…
How should we migrate oversized mailboxes and calendars into Microsoft 365?
We are planning to move users from Intermedia to Microsoft 365, but some accounts have unusually large mailboxes and calendars. One calendar contains about 17,000 items and 6.8…
How should we migrate oversized Intermedia mailboxes and calendars to Microsoft 365?
We're planning to move users from Intermedia to Microsoft 365, but some mailboxes and calendars are far beyond the usual Exchange Online limits. One calendar has about 17,172…
How can I determine who accessed a shared mailbox calendar?
While reviewing the sharing settings for a departmental shared mailbox, we found that the default calendar permission for people in the organization had been changed from "Can view…
Why are Zoom webinar emails being delivered straight to Deleted Items?
A specific Zoom webinar invitation is immediately delivered to Deleted Items for every recipient in the organization. Transport rules, Defender actions, hidden mailbox rules, Outlook, and webmail rules…
Why are Zoom webinar emails being delivered straight to Deleted Items?
A specific Zoom webinar invitation is being delivered directly to Deleted Items for every recipient, while other messages from the same sender arrive normally. I checked transport rules,…
Outlook mobile still redirects to Google after migrating mail to Microsoft 365
Our department became an independent consultancy and moved away from the parent company's Google Workspace. We now use Exchange Online, and webmail signs in correctly through Microsoft 365.…
Outlook Mobile Still Redirects to Google After Migrating to Microsoft 365
Our department separated from the parent company and became an independent consultancy focused on Microsoft technologies. We moved our mailboxes from the parent company's Google Workspace environment to…
Why aren’t Exchange distribution group permissions recognized in the Microsoft 365 admin center?
We have several helpdesk staff who need to update a few standard distribution lists. They currently have the broad Exchange Administrator role, which grants far more access than…
Unable to configure an automatic reply on a converted shared mailbox
A former employee's account is disabled in Active Directory and the mailbox has been converted to a shared mailbox. I'm trying to configure an automatic reply through the…