How can I rebuild my programming skills after relying too much on AI?
I recently graduated with a computer science degree, but I have to be honest: I relied on AI for most of my coursework and didn't build a solid…
help desk career
I Have a CS Degree but Need to Relearn Programming—Where Should I Start?
I graduated with a computer science degree, but I relied heavily on AI for much of my coursework and now realize that my programming skills are weak. I've…
How should an L1 technician safely take on a systems administration project?
I've been a Level 1 Help Desk technician at a corporate company for a little over three years, and I'm trying to move toward systems administration. Our new…
How can I move from help desk into cloud or infrastructure work?
I've been working full-time as a Help Desk Technician for about a month. I'm not planning to leave right away, but I want to use this role strategically…
I’m Moving from Help Desk to Junior Systems Administrator—What Should I Know?
I recently accepted a Junior Systems Administrator position with the same company after about three years on the help desk. I also spent roughly a year serving as…