What helpdesk options work well in a GCC High Microsoft 365 tenant?
We need to set up a helpdesk system for our commercial company's government cloud tenant. Ideally, we'd like to use something included with our Microsoft 365 G5/E5 licensing…
helpdesk software
What cloud platform can handle a small helpdesk, documentation, and task tracking setup?
I've recently started a new job and need to choose a practical cloud-based toolset. We receive only a small number of internal helpdesk requests, but the system should…
What’s a simple, affordable ticketing system with onboarding templates?
I'm new to managing IT and have inherited a very disorganized setup. I'm the sole helpdesk, IT support, and Microsoft 365 administrator for a company of about 80…
What’s a simple, inexpensive ticketing system with onboarding templates?
I'm the only helpdesk, IT, and Microsoft 365 administrator at a company of around 80 people. We have a hybrid workforce spread across the UK, and while someone…
What’s this strange code showing up on my work computer?
Every time I log into my work computer, this weird code pops up. Can anyone tell me what it means? Also, is my company tracking my activities? Thanks…