How should we prepare our nonprofit for an in-house mental health clinic?
Our nonprofit is starting to provide on-site mental health services for the youth we serve, and I was given only about a week's notice before the first clinician…
HIPAA compliance
What tablet and note-taking setup would work well for HIPAA-sensitive therapy notes?
I'm a therapist looking to replace an aging first-generation 9.7-inch iPad Pro with a newer tablet for handwritten session notes. I'd prefer to keep the notes stored locally…
What’s a good HIPAA-conscious tablet and note-taking setup for therapy notes?
I'm a therapist looking to replace an aging first-generation 9.7-inch iPad Pro that no longer performs well. I'd like to take handwritten or typed notes on a tablet…
How can I improve security for dental offices without disrupting their systems?
I recently started working as a technician for a small MSP that mainly supports dental practices. My previous experience was in a large corporate IT environment with well-defined…
How can I improve security across small dental offices without a consistent domain setup?
I'm a few months into a technician role at a small MSP that primarily supports dental practices. My previous experience was in a large corporate IT environment with…
Why doesn’t Wi‑Fi calling work on our public and BYOD networks?
I work at a rural nonprofit hospital with little to no cellular coverage inside the building. Users are asking why they can't make calls or send texts even…
Why Doesn’t Wi‑Fi Calling Work on Our Public or BYOD Networks?
I work at a rural nonprofit hospital where cellular service is weak or nonexistent inside the building. Users are asking why they still can't make calls or send…
What are you using to monitor SharePoint, Entra ID, and on-premises Active Directory in a hybrid HIPAA environment?
We've used SolarWinds for on-premises logging, but we're moving from an on-premises file share to SharePoint. What tools or services are you using to collect and review SharePoint…
What’s the best AI strategy for a small nonprofit healthcare IT team?
I'm the solo IT administrator for a nonprofit healthcare organization that primarily uses Microsoft 365. Leadership wants me to start planning a practical AI roadmap, and I'm considering…
Does a HIPAA-Compliant Serverless Application Need a VPC for Lambda?
I'm designing a HIPAA-compliant healthcare web application using CloudFront and S3, Cognito, API Gateway with Cognito authorization, Lambda for API processing and sensitive-field encryption, DynamoDB, KMS, CloudTrail, and…
What’s a reasonable quote for a custom video monitoring dashboard?
I'm developing a web app for a healthcare client that needs a specific video monitoring feature. The idea is for one staff member to monitor 3-5 remote participants…
Affordable VPS Providers That Sign a HIPAA BAA
When developing applications that involve US healthcare or patient information, adhering to HIPAA regulations is crucial. One requirement is that all vendors, including web hosting providers, must sign…
How Should We Handle Password Storage Concerns in Healthcare IT?
I work in healthcare IT and recently learned that a team in my facility is using personal Gmail accounts to store work passwords. They've been using the same…
Navigating Microsoft Server Licensing for Office Hosting
Hey everyone! I'm working on setting up my office with 4 Microsoft servers to host applications and run about 100 virtual workstations. I've come across some confusion regarding…
How Do Dental Offices Manage User Accounts When Staff Rotate Workstations?
I'm curious about how managed service providers (MSPs) tackle user account management in busy environments like dental or medical offices, where staff such as dentists, hygienists, and nurses…
Best Practices for Secure Faxing of Medical and Legal Information
I'm an end user at my company and I'm concerned about the security of faxing medical and legal information. Should we stick with a third-party fax server that's…