What Software Can Track Physical Patch Panel-to-Switch Connections?
I'm the primary network infrastructure consultant for a company that relies heavily on an external MSP. They want a detailed map covering the physical path from endpoint devices…
infrastructure documentation
How much information should an MSP get before providing a rough quote?
I'm a UK-based IT manager at a school and currently handle almost everything apart from first-line support, which is covered by a full-time technician. The school is considering…
Where Can I Study a Complete, Realistic IT Infrastructure?
I'm looking for a public, sanitized example of a real or realistic business IT environment that shows how the whole system fits together. Ideally, it would cover the…
Where Can I Study a Complete, Realistic IT Infrastructure?
I'm looking for a public, sanitized example of a real or realistic business IT environment that shows how the major pieces fit together. Ideally, it would cover the…
What tools are you using to audit and document infrastructure across multiple sites?
I'm looking for a practical way to document physical infrastructure across several locations. We currently rely on Excel, diagrams, and photos, but that becomes difficult once there are…
What’s the best way to document a small but complex IT environment?
I provide part-time IT support for a small nonprofit and am preparing for the possibility of moving on. Documentation has often been pushed aside by more urgent work,…