Should IT tickets and infrastructure documentation be stored in a private GitHub repository?
I help run IT and administration at a small 10-person company. Two of us provide most of the technical support, and we use a group of Claude-based agents…
IT documentation
Starting My First SysAdmin Role—What Should I Prioritize?
I'm starting a new job Monday as a Systems Administrator at a small company, and while I'm excited, I'm also nervous. I have more than five years of…
How Do You Inventory and Control Years of PowerShell Automation?
In a Windows-heavy environment, how do you manage PowerShell automation after it has accumulated for several years? The difficult part is often discovering what exists rather than writing…
What lightweight tool works for documenting a small IT environment?
I'm looking for a documentation tool for a small environment: one server rack, around six physical servers, and roughly 30–40 virtual machines. I want something object-based rather than…
What lightweight, object-based IT documentation tool would suit a small environment?
I'm looking for a documentation platform for a fairly small IT environment: one server rack, about six physical servers, and roughly 30–40 virtual machines. I want something more…
How Should I Take Over a Solo IT Environment With Almost No Documentation?
I started a solo IT position about a month ago after the previous IT person retired. I received access to his old email and files, but the planned…
How do I take control of a solo IT environment with almost no documentation?
I started a solo IT role about a month ago after the previous IT employee retired. I was given access to his old email and files, but the…
What’s the best way to document a small but complex IT environment?
I provide part-time IT support for a small nonprofit and am preparing for the possibility of moving on. Documentation has often been pushed aside by more urgent work,…