How much information should an MSP need to provide an initial quote?
I'm an IT manager at a UK school and currently handle most of the IT work, apart from first-line support, which is covered by a full-time technician. The…
IT outsourcing
How much information should an MSP get before providing a rough quote?
I'm a UK-based IT manager at a school and currently handle almost everything apart from first-line support, which is covered by a full-time technician. The school is considering…
How can I find a predictable, responsive managed IT provider in Chicago?
I'm looking for a managed service provider in the Chicago area that offers transparent, predictable pricing instead of a low base fee followed by vague "additional services billed…